Privacy Policy

At BeyondTiers, we are committed to protecting your privacy and being transparent about how we collect and use your information. This Privacy Policy explains our practices regarding your personal data when you use our platform.

1. Information We Collect

Account Information

When you create an account, we collect:

• Username and display name
• Email address
• Profile information (bio, avatar, cover image)
• Role (creator, supporter, or both)
• Creator profile details (for creators)

Usage and Activity Data

We automatically collect certain information about your use of our platform:

• Device information (browser type, operating system)
• IP address and location data
• Pages visited and features used
• Gift transactions and interactions
• Communication preferences and settings

Payment Information

Payment processing is handled by Stripe. We do not store your credit card information. Stripe processes and stores payment data according to their own privacy policy and security standards.

2. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process gift transactions
• Communicate with you about your account and our services
• Personalize your experience on the platform
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Improve our services and develop new features
• Send important updates and notifications

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

With Your Consent

We may share information when you explicitly consent to such sharing.

Service Providers

We work with trusted third-party service providers who help us operate our platform:

• Stripe (payment processing)
• Cloud hosting providers
• Analytics services
• Email and communication services

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication
• Secure cloud infrastructure
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us at privacy@beyondtiers.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze platform usage
• Provide personalized content
• Prevent fraud and ensure security

You can control cookies through your browser settings, though this may affect platform functionality.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

For EU users, we comply with GDPR requirements for international data transfers.

9. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Email notification
• Platform notifications
• Updates to the "Last updated" date at the top of this policy

Your continued use of the platform after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: